| About Us This web site is owned and operated by Priya Perfection who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page. |
| Making A Purchase Making a purchase is easy. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept PayPal. You will be taken to PayPal's secure website to complete your transaction and then returned to our site afterwards. PayPal accepts PayPal accounts plus major credit and debit cards. We do not store your credit card details. The only information we store is only regarding your order. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling At present we only ship to the UK. Our standard service costs £2.95 and takes 2-3 working days. We will let you know by email when your item has been dispatched. We dispatch the majority of our items via the Royal Mail First Class service and reserve the right to use Royal Mail Parcels for very heavy items. Unfortunately we do not post to the EU or Internationally. If you have any queries regarding shipping, please don't hesitate to get in touch and we'll do our best to help. |
| Delivery Schedule We will normally process and dispatch your order quickly. However, at busy times like Christmas, or during the summer holidays, orders may be slightly delayed. We will do our best to contact you if we are experiencing a large backlog which could affect your delivery. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against Royal Mail and correct the problem. Please quote your order number in all correspondence. |
| Credit Card Security We do not store credit card details on our website. All card payments are processed by PayPal, where they are securely encrypted using 128 bit encryption. They are only decrypted by PayPal for processing on their secure site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.If for any reason you are not happy with your purchase, please don't hesitate to contact us via sales@priyaperfection.co.uk and we will do our best to help you. |
| Reaching Us If you need to reach us, please email us using the link on the store page and we will reply as soon as we can. |
| Privacy Policy Priya Perfection do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
